During most troubleshooting procedures it is helpful for NexSens to have a copy of the log file created automatically by iChart during operation. This allows the technical support specialist to evaluate the cause of a problem. 1. Select Help | Open Tmp Folder from the iChart menu. 2. Arrange the files by modification date. 3. Locate […]
Articles Tagged: Legacy
Mount an X2 Environmental Data Logger
The X2’s mounting kit accessory provides an easy way to attach the logger to a pole, pipe or wall. Mount an X2 to a 1-1/2 to 2″ (38 to 50 mm) pole by following the instructions in this guide. Alternatively, user-supplied screws may be used to mount an X2 to a wall. X2 Mounting Kit […]
X2-SDL Body Tag Identification
Each X2-SDL and SDL-V2 data logger has a body tag number for identification. The long housing tube has the tag etched between the antenna and sensor bulkheads. The default name of the device on WQData LIVE will incorporate this number (see Figure 3). NexSens technical support specialists will typically request the body tag for remote […]
Identify X2 via Body Tag
Each X2 data logger has a body tag number etched into the side of the bottom bulkhead. It is located on the lower backside of the logger in between the two RF ports or plugs. The body tag number is incorporated into the default name of the device on WQData LIVE and will […]
X2 Desiccant Replacement
Each X2 ships with a bag of desiccant placed underneath the data logger circuit boards. Replace this desiccant bag whenever: The X2 enclosure is opened. Moisture from condensation appears on the inside surface of the enclosure lid. The Internal Humidity diagnostic parameter reads 50% or greater. Use a desiccant pack provided by NexSens or any […]
RV50 Cell Account Setup Requirements
Overview Cellular data accounts must be provisioned properly to work with NexSens data loggers. To ensure the account will be set up correctly, notify Verizon of all general account requirements during the initial account setup or cell account transfer (from an old 3G modem). Cellular Coverage Verizon must offer good coverage in the area of […]
What do the LEDs on an RV50 Cell Modem Indicate?
LED Color/Pattern Meaning Power Off Insufficient power input (requires 7-36VDC) Solid Green Sufficient power present Green w/Amber Flash Sufficient power present and modem has a GPS fix Solid Red *Standby mode Flashing Green When the reset button is held, indicates when to release the reset button for a soft reset Flashing Red When the […]
Direct Connect to an iSIC Data Logger
A UW-USB-485P cable can be used to establish a direct connection with a SDL500C, SDL500R or SDL500I data logger. 1. Plug the USB cable into a computer and verify the COM port of the cable. 2. Open iChart. 3. Select Advanced | Terminal from the file menu. 4. Select the COM Port to which the […]
Verify iSIC/SDL COM Port
NexSens iChart software can communicate directly with data loggers through a PC COM port. If there are multiple COM ports in use on the computer or if a USB-serial adapter is used, the port the data logger is using for communication must be determined. Identify Cable COM Port 1. Open Windows Device Manager. Windows 7 and earlier […]
Cycle Power on an iSIC Data Logger
Open the lid of the iSIC enclosure. Remove both black fuses located to the left of the green digital terminal strip by pressing down on the holder cap and turning it counterclockwise. Wait 10 seconds. Re-install the Battery fuse followed by the External fuse to re-apply power to the system. A green LED visible […]