During diagnostics it is often necessary for the NexSens Technical Support Specialist to have the raw data information. 1. Open iChart. 2. Click Help | Open Users Folder. 3. Click on the folder named <ProjectName>.Data. 4. Select the year that includes the data in question. 5. Right click on the month that includes the data in question. […]
Articles Tagged: Legacy
Send an iChart Project File
During most troubleshooting procedures it is helpful for NexSens to have a copy of the iChart (.icr) file from which the user is working. This allows the technical support specialist to evaluate the current project setup, run tests, and make suggestions for changes. 1. Select Help | Open Users Folder from the iChart menu. 2. Locate […]
iChart Desktop Software – How To
Adjust Communication Timings Adjust Interrogation Schedule Adjust Logger RTC Clock Sync Schedule Check Sensor Parameter Readings Using SDI-12 Install iChart Program an iSIC Data Logger Register iChart Restore project file backup Send a project file for review Send log files for review Send raw data files for review Transfer iChart to a new PC Update […]
iChart Resource Library
How To FAQ
Update Firmware on an RV50 Cellular Modem
Download the Latest ALEOS and Radio Module Firmware Navigate to Sierra Wireless’ RV50 firmware updates page here. For standard RV50 modems, click the ALEOS X.x.x link under the North America heading to download the ALEOS firmware update. For RV50X modems, select the associated ALEOS download under the RV50X heading. For International models of […]
Configure RV50 Modem Settings
All cellular modems that are used with a NexSens iSIC data logger must be configured with the proper settings to communicate and transmit data. While NexSens generally makes the required changes prior to shipping the modem, it may become necessary for a user to verify or change a setting. This can be accomplished by connecting […]
3100 iSIC Data Logger – FAQ
What are the cell account requirements for an iSIC data logger? What do the LED lights indicate on the RV50 cell modem? How to cycle power in the iSIC data logger?
3100-iSIC Resource Library
How To FAQ
iSIC Resource Library
iSIC (Direct) 3100-iSIC (Cellular) 4100-iSIC (Radio) 5100-iSIC (Ethernet) 6100-iSIC (Iridium)
Ping a Modem Connected to an iSIC Data Logger
Cell modems connected to iSIC or SDL500 data loggers will have a static IP address assigned to them which is used by iChart to establish remote connections to download data or adjust device settings. It is useful to ping this IP address to confirm if, and when, a cell modem is powered and connected to […]