iChart requires write access to its installation directory during normal operation. Windows Vista and newer (7, 8, 10) operating systems prevent programs from writing data to the ‘Program Files’ directory unless the program is given administrator access. To work around this, it is recommended that iChart be installed in the C:\Users\Public\ directory on the PC. In this […]
Articles Tagged: Legacy
NexSens iChart Software System Requirements
Any PC running the iChart software must meet the following minimum specifications. Note that projects which are required to generate or send large data report files may require additonal memory resources. Operating System- Windows XP, Vista, 7, 8, or 10 Memory- 64MB RAM Disk Space- 100MB free
Replace Desiccant
Each X2-CB/X2-CBMC ships with a bag of desiccant inside the logger enclosure. This desiccant bag should be replaced whenever: The X2-CB/CBMC enclosure is opened. The Internal Humidity diagnostic parameter reads 50% or greater. Caution!!!- Be sure to statically ground yourself prior to touching any of the electronics inside the X2 logger! Any appropriately-sized […]
X2-SDL Storage Requirements
The following practices should be carried out when placing an X2-SDL data logger in storage for an extended period of time: Remove all D-Cell batteries inside the data logger. The battery installation procedure can be referenced for removal guidance. Batteries left inside may leak and corrode the internal compartment of the logger. Any X2-SDL left powered […]
‘Buffer size does not match’ error
The ‘buffer size does not match’ error is output in the diagnostic window of iChart during an attempted data upload when the programmed configuration of the iSIC data logger does not match the configuration of the selected logger in the iChart project. This typically occurs when: A configuration change has been made to the […]
Program an iSIC Data Logger
The Setup Device Wizard facilitates the creation and management of an iChart project file. Through the wizard, users can program iSIC data loggers with the appropriate sensor configuration. To access this within an iChart project, navigate to Project | Setup Device Wizard Step 1 – Site Setup Create and name site(s) for the data loggers […]
‘Unexpected File Format’ Error
An ‘unexpected file format’ error in iChart indicates that the project (.icr) file attempting to be opened has an incompatibility with the current version of the software: The .icr file was created with a newer version of iChart than the version of the software trying to open it (most common). The properties of the .icr […]
iChart Desktop Software – FAQ
Administrator Privileges ‘Buffer size does not match’ error ‘Unexpected File Format’ error System Requirements
How To Update the NexSens iChart Software
Navigate to Help | Check for Updates within iChart. If an update is available – a confirmation prompt will appear requesting permission to proceed. Click Yes to begin downloading the update. When the upgrade is finished downloading, click OK and restart iChart as requested. The installation process will begin when iChart restarts. If […]
Adjust Communication Timings
When using a third party USB to serial adapter it may be necessary to alter the communication timing between iChart and the data logger. 1. Open iChart with the current project. 2. Hold down CTRL, ALT, and T to bring up the Communication Timing menu. 3. Select NexSens DN Sensors from the Device field. 4. […]