Any PC running the iChart software must meet the following minimum specifications. Note that projects which are required to generate or send large data report files may require additonal memory resources. Operating System- Windows XP, Vista, 7, 8, or 10 Memory- 64MB RAM Disk Space- 100MB free
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Delete Saved Report
If a memorized (saved) report is no longer needed, it may be deleted. To delete a saved report: Select the saved report from the REPORT drop-down menu on the WQData LIVE Project Dashboard to load it. Click Customize in the upper-left corner of the report menu to load the report customization settings. Select the Settings tab […]
Replace Desiccant
Each X2-CB/X2-CBMC ships with a bag of desiccant inside the logger enclosure. This desiccant bag should be replaced whenever: The X2-CB/CBMC enclosure is opened. The Internal Humidity diagnostic parameter reads 50% or greater. Caution!!!- Be sure to statically ground yourself prior to touching any of the electronics inside the X2 logger! Any appropriately-sized […]
Update Alarm Contact List
Alarm recipients organized as Groups or individuals can be updated in the Alarms/Alerts configuration menu for active alarms. To update alarm contacts: Navigate to ADMIN | Alarms on the Project Dashboard. Expand the Alarms/Alerts section by clicking on the gray bar (if it is not already showing). Note: When alarms are created, notification […]
CB-WS-M Resource Library
Quick Start Guide Warranty Service Request
X-Series Logger Diagnostic Readings
All X-Series data loggers have an internal set of sensors that measure important system health factors, which are called meta parameters or diagnostic readings. The X2 logger collects a total of 12 meta parameters and the X3 logger collects a total of 7 meta parameters. X-Series Meta Parameter Descriptions Processor Power (X2 Only) – The […]
X-Series Logger Storage Requirements
The following practices should be carried out when storing an X-Series data logger for an extended period of time: Disconnect the solar tower cable, SP-series solar power pack, or UW6-PW AC power adapter cable from the center 6-pin port on the data logger. Cap the 6-pin port with the blank plug included during shipment. Disconnect […]
Data Buoy Storage Requirements
The following buoy storage requirements are required when storing a CB-Series data buoy with an X2-CB data logger: Storage Requirements Store the buoy in a dry environment that is kept above freezing. A climate-controlled location may be necessary. Extremely cold temperatures can negatively impact the performance of the batteries. Cold or excessively fluctuating storage temperatures […]
X2-SDL Storage Requirements
The following practices should be carried out when placing an X2-SDL data logger in storage for an extended period of time: Remove all D-Cell batteries inside the data logger. The battery installation procedure can be referenced for removal guidance. Batteries left inside may leak and corrode the internal compartment of the logger. Any X2-SDL left powered […]
‘Buffer size does not match’ error
The ‘buffer size does not match’ error is output in the diagnostic window of iChart during an attempted data upload when the programmed configuration of the iSIC data logger does not match the configuration of the selected logger in the iChart project. This typically occurs when: A configuration change has been made to the […]