The Setup Device Wizard facilitates the creation and management of an iChart project file. Through the wizard, users can program iSIC data loggers with the appropriate sensor configuration. To access this within an iChart project, navigate to Project | Setup Device Wizard Step 1 – Site Setup Create and name site(s) for the data loggers […]
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‘Unexpected File Format’ Error
An ‘unexpected file format’ error in iChart indicates that the project (.icr) file attempting to be opened has an incompatibility with the current version of the software: The .icr file was created with a newer version of iChart than the version of the software trying to open it (most common). The properties of the .icr […]
iChart Desktop Software – FAQ
Administrator Privileges ‘Buffer size does not match’ error ‘Unexpected File Format’ error System Requirements
How To Update the NexSens iChart Software
Navigate to Help | Check for Updates within iChart. If an update is available – a confirmation prompt will appear requesting permission to proceed. Click Yes to begin downloading the update. When the upgrade is finished downloading, click OK and restart iChart as requested. The installation process will begin when iChart restarts. If […]
Adjust Communication Timings
When using a third party USB to serial adapter it may be necessary to alter the communication timing between iChart and the data logger. 1. Open iChart with the current project. 2. Hold down CTRL, ALT, and T to bring up the Communication Timing menu. 3. Select NexSens DN Sensors from the Device field. 4. […]
Run Remote Sensor Detection
WQData LIVE can run a remote sensor detection on an X2 data logger without the need to connect with a configuration cable. Before proceeding, reference the X2 Sensor Detection overview and the Auto-Detection Troubleshooting guide. The detection process will permanently alter the X2 data logger programming. Only attempt sensor detection when adding a new sensor […]
Set Transmission Alerts
Alerts can be configured to notify users when an X2, G2, or iSIC-V2 data logger has missed one or more expected data transmissions to WQData LIVE. Navigate to the WQData LIVE Dashboard for the site in question. Locate the Last Contact Time parameter field for the data logger. Click the notification triangle to bring […]
Run Sensor Detection
Once the sensor script list is configured in accordance with the sensors that will be connected to an X-Series logger, the CONNECT software can be used to run the sensor detection process. Before proceeding, reference the Sensor Detection overview and the Auto-Detection Troubleshooting guide. These provide a brief explanation of the logger’s sensor auto-detection process, […]
X2 Sensor Detection
Traditionally, complex programming software is required to configure an environmental data logger. The user must indicate the communication protocols, sensor addresses, measurement commands, data format, and power requirements of all connected sensors. Contrarily, X2 data loggers use sensor detection to simplify the programming requirements for environmental measurement systems. At startup, the X2 automatically scans each […]
Sensor(s) Not Found During X-Series Logger Auto-Detection
If an X-Series data logger fails to detect a connected sensor following the completion of the auto-detection process, verify the following: Check for proper wiring of sensor signals and seating of all cable connections. Verify that the script for the sensor has been developed, loaded onto the logger, and enabled to run. Confirm the required […]