Verify iSIC/SDL COM Port

NexSens iChart software can communicate directly with data loggers through a PC COM port. If there are multiple COM ports in use on the computer or if a USB-serial adapter is used, the port the data logger is using for communication must be determined. Identify Cable COM Port 1. Open Windows Device Manager. Windows 7 and earlier […]

Read More

Cycle Power on an iSIC Data Logger

Open the lid of the iSIC enclosure. Remove both black fuses located to the left of the green digital terminal strip by pressing down on the holder cap and turning it counterclockwise.   Wait 10 seconds. Re-install the Battery fuse followed by the External fuse to re-apply power to the system. A green LED visible […]

Read More

X2-SDL Cycle Power

Performing a power cycle on an SDL data logger such as the X2-SDL is often useful for troubleshooting purposes. To cycle power on an SDL: Locate the white battery lid at the top of the SDL. Rotate the cap counter-clockwise to remove it. Note: Due to the double O-ring lid seal, this will take significant […]

Read More

Send iChart Data Files

During diagnostics it is often necessary for the NexSens Technical Support Specialist to have the raw data information. 1. Open iChart. 2. Click Help | Open Users Folder. 3. Click on the folder named <ProjectName>.Data. 4. Select the year that includes the data in question. 5. Right click on the month that includes the data in question. […]

Read More

Send an iChart Project File

During most troubleshooting procedures it is helpful for NexSens to have a copy of the iChart (.icr) file from which the user is working. This allows the technical support specialist to evaluate the current project setup, run tests, and make suggestions for changes. 1. Select Help | Open Users Folder from the iChart menu.   2. Locate […]

Read More

iChart Desktop Software – How To

Adjust Communication Timings Adjust Interrogation Schedule Adjust Logger RTC Clock Sync Schedule Check Sensor Parameter Readings Using SDI-12 Install iChart Program an iSIC Data Logger Register iChart Restore project file backup Send a project file for review Send log files for review Send raw data files for review Transfer iChart to a new PC Update […]

Read More