Send iChart Data Files

During diagnostics it is often necessary for the NexSens Technical Support Specialist to have the raw data information.

1. Open iChart.

2. Click Help | Open Users Folder.

3. Click on the folder named <ProjectName>.Data.

4. Select the year that includes the data in question.

5. Right click on the month that includes the data in question.

6. Click Send To | Compressed (zipped) Folder.

Figure 1: Compress Raw Data Folder


7. Attach the zip file that is generated to an email and send to the correct support specialist.