Service Request

To return equipment for evaluation and repair, request Return Authorization (RA) at the following link: NexSens Return Authorization An email authorization receipt with a reference number will be sent to print and include with your shipment. Products within the warranty period will be fixed at no charge. Initial evaluations are performed at no cost, and […]

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NexSens Solar Panel Photovoltaic Specifications

While reviewing an application, it is imperative to understand the balance between the solar power capabilities and the combined power requirements for the entire system. Although nominal voltage and amperage values are provided, the user must remember that solar panels and batteries perform differently depending on the environmental conditions at the final deployment location. A […]

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Update Data Logger Settings

For proper transmission, the internal data logger settings must match the settings on WQData LIVE. Multiple commands will achieve this purpose depending on the telemetry model of the logger. Both commands can be accessed from the Advanced Device Remove Configuration Tool within the administrator settings. The Sync settings command applies to Wifi and cellular telemetry […]

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X2-CBMC Port Pinout

The X2-CBMC data logger includes a series of ports with MCIL connectors. X2-CBMC port pinout information is given below.     8-Pin Sensor Port Signal Information Note: All splitter extensions contain the same pinout and signal configuration; however, only one 232 sensor can be connected to each splitter/port. The arrow on the 2-way splitter and […]

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Replace Desiccant

Each X2-CB/X2-CBMC ships with a bag of desiccant inside the logger enclosure. This desiccant bag should be replaced whenever: The X2-CB/CBMC enclosure is opened. The Internal Humidity diagnostic parameter reads 50% or greater.   Caution!!!- Be sure to statically ground yourself prior to touching any of the electronics inside the X2 logger!   Any appropriately-sized […]

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X-Series Logger Storage Requirements

The following practices should be carried out when storing an X-Series data logger for an extended period of time: Disconnect the solar tower cable, SP-series solar power pack, or UW6-PW AC power adapter cable from the center 6-pin port on the data logger. Cap the 6-pin port with the blank plug included during shipment. Disconnect […]

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X2-SDL Storage Requirements

The following practices should be carried out when placing an X2-SDL data logger in storage for an extended period of time: Remove all D-Cell batteries inside the data logger. The battery installation procedure can be referenced for removal guidance. Batteries left inside may leak and corrode the internal compartment of the logger. Any X2-SDL left powered […]

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X2-SDL Body Tag Identification

Each X2-SDL and SDL-V2 data logger has a body tag number for identification. The long housing tube has the tag etched between the antenna and sensor bulkheads. The default name of the device on WQData LIVE will incorporate this number (see Figure 3).  NexSens technical support specialists will typically request the body tag for remote […]

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Buzzer Indicator

X2-SDL & X2-CB data loggers are equipped with an onboard buzzer indicator to provide audible system status feedback to the user. X2-SDL/X2-CB Buzzer Indicator Status Lookup Event Beep Type Status When power is applied Short beep System boot successful During telemetry connection Two short beeps Connection successfully established During telemetry connection Three short beeps No […]

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