Setting Alarms


The Alarm feature offers an advanced method of configuring email and SMS text message notifications for parameters that can be triggered based on one or more user-defined conditions.

Setting Alarms in Administrator Settings

The ADMIN menu allows the user to activate alarms or quick alerts that notify the project user(s) any time that a certain parameter crosses a user-specified threshold.

  1. Navigate to ADMIN | Alarms on the WQData LIVE project page.

Access WQData LIVE project Alarms menu.

 

  1. Expand the Alarms/Alerts section by clicking on the gray bar (if it is not already showing). Click ADD ALARM/ALERT.

Select ADD ALARM/ALERT.

 

  1. Complete each section of the configuration menu that appears.
    1. General Info – This allows the user to input a name and description for the alarm, set the time zone and active datetime range, and contains the enable/disable option for the alarm.
      • Designate the notification type as an Alert or Alarm. Aside from naming, the only defining difference between the two is the map marker effect when triggered.
      • The Timezone of the alarm is usually set to default based on geographic location; however, multiple timezone options are available for the alarm.
      • The Active Days for the alarm can be adjusted, depending on what days the alarm is necessary.
        • The default is all 7 days and at least one day must be selected.
        • Although the alarm will still function normally outside of the specified days, the user will not receive the email notification from WQData LIVE.
      • The Active From/To field will force WQData LIVE to send alarm notifications to the user only at the user-specified interval during the day.
        • If the alarm is triggered outside of this range, WQData LIVE will not send the email notification; however, the alarm will still function as normal.
        • This function is in hour and minute format (hh:mm), and leaving this option empty will allow notifications to be sent all day whenever the alarm is triggered.
      • The Multi-Trigger option can be checked to send an email continuously throughout the alarm’s active duration. Otherwise, email notifications are only sent a single time when the alarm is first activated.

Alarm General Info configuration menu.

 

    1. Trigger Conditions – Sets the threshold values for activation of the alarm. Multiple triggers can be submitted for the same alarm. Included in the trigger condition(s) are:
      • The data logger associated with the alarm.
      • The parameter associated with the data logger.
      • The threshold (greater than, less than, etc.) that activates the alarm.
      • The time interval over which all readings must meet the conditions to activate the alarm.

In this example, the alarm is triggered when the temperature is greater than 30°C AND the dissolved oxygen concentration drops below 6.5 mg/L for all readings in the last 10 minutes.

 

    1. Trigger Action – Optional configuration of actions including notification via email or SMS text message when the alarm is triggered.
      • The Recipient Type can either be individual emails that are entered in the Recipients box or a user-generated Group. A Group can either be selected from previously created groups, or a new group can be added.
      • The Message gives the group or individuals a summary of what the alarm means and will be included with the email each time an alarm is triggered.
        • The message box can be expanded by clicking on the diagonal lines in the lower right hand corner of the box and dragging them outward.

In the example above, the user would have to create a new group. Each time the alarm is triggered, the message entered will be emailed to the group.

 

    1. Reset Conditions – Defines the condition(s) required to reset the alarm. Resetting the alarm is required for it to be triggered again in the future, so ensure that the reset conditions match what will occur in the field.
      • Parameters are the same as those for the Trigger Action.

In this example, the user has set an alarm that is reset when the temperature is less than 30 degrees Celsius AND the dissolved oxygen concentration rises above 6.5 mg/L for all readings in the last 10 minutes.

 

    1. Reset Action – Notifies alarm recipients via email when the alarm has been reset.

Each time the alarm is reset, the message will be sent to the alarm group.

 

  1. Ensure to click SAVE at the lower right corner of the menu to activate the alarm. The user will then be directed to a summary of the alarm where details can be modified if necessary.

Alarm settings overview page.

 

  1. At this time, the alarm notifications can be verified by clicking the TEST button in the lower right corner of the overview menu.

Test Alarm confirmation.

 

Test Alarm success notification.

 

Test notifications will display Test Alarm in the email subject line and have a default parameter value of 0.0.

 

  1. All configured alarms and alerts, including their status and last trigger times, are listed under the ADMIN | Alarms/Alerts section of the project page (see step 2).

Project Alarms/Alerts summary.

 

  1. Established alarms can be removed by selecting the desired alarm and then clicking Remove at the bottom of the alarm settings overview page that is displayed.

Alarm settings overview page.