Setting Alarms/Quick Alerts

The Alarm/Alert feature offers a quick method of configuring email notifications to send when an individual parameter crosses a basic threshold set by the user. While an alert is active, emails will be sent repeatedly for each uploaded reading that exceeds the parameter threshold.

 

Setting Quick Alerts on the Dashboard

The Quick Alert feature is useful when using the more advanced Alarm Interface (detailed below) is not desired. Alerts can be configured to notify users when an X2, G2, or iSIC-V2 data logger has missed one or more expected data transmissions to WQData LIVE.

    1. Navigate to the WQData LIVE Dashboard for the site in question.

 

    1. Locate the Last Contact Time parameter field for the data logger.

Logger last contact time.

 

    1. Click the notification triangle to bring up the Quick Alert menu.

Last Contact Time Quick Alert Field.

 

    1. Specify the period of time (typically 3x the active transmission interval) after which notifications should be sent out and enter an email address or phone number (for text messages). Click Submit.

Configure Last Contact Alert.

 

A confirmation prompt will appear after submitting the alert.

 

    1. Click the confirmation link for the Last Contact Alert that is sent by WQData LIVE to activate it.

Click the activation link in the automated WQData LIVE email to enable the alert.

 

Setting Alarms/Quick Alerts in Administrator Settings

The ADMIN tab allows the user to activate alarms or quick alerts that notify the project user(s) any time that a certain parameter crosses a user-specified threshold.

 

  1. Navigate to Admin|Alarms on the WQData LIVE project page.

Access WQData LIVE Project Alarm Menu

 

  1. Expand the Alarms/Alerts section by clicking on the gray bar (if it is not already showing).  Click ADD ALARM/ALERT.

Select Add Alarm/Alert.

 

  1. Complete each section of the configuration menu that appears.
    1. General Info- This allows the user to input a name and description for the alarm, set the time zone and active datetime range, and contains the enable/disable option for the alarm.
      • Designate the notification type as an Alert or Alarm. Aside from naming, the only defining difference between the two is the map marker effect when triggered.
      • The Timezone of the alarm is usually set to default based on geographic location; however, several timezone options are available for the alarm.
      • The Active Days for the alarm can be adjusted, depending on what days the alarm is necessary.
        • The default is all 7 days and at least one day must be selected.
        • Although the alarm will still function normally outside of the specified days, the user will not receive the email notification from WQData LIVE.
      • The Active From/To will force WQData LIVE to send alarm notifications to the user only at the user-specified interval during the day.
        • If the alarm is triggered outside of this range, WQData LIVE will not send the email notification; however, the alarm will still function as normal.
        • This function is in hour and minute format (hh:mm) and leaving this option empty will allow notifications to be sent all day whenever the alarm is triggered.
      • The Multi-Trigger option can be checked to send an email continuously throughout the alarm’s active duration. Otherwise email notifications are only sent a single time when the alarm is first activated.

General Alarm Info

 

    1. Trigger Conditions- The trigger condition(s) for the alarm can be entered in this section. Multiple triggers can be submitted for the same alarm. Included in the trigger condition(s) are:
      • The data logger associated with the alarm.
      • The parameter associated with the data logger.
      • The threshold (greater than, less than, etc.) that activates the alarm.
      • The time interval over which all readings must meet the conditions to activate the alarm.

In this example, the user has set an alarm that is triggered when the temperature is greater than 30 degrees Celsius AND the dissolved oxygen concentration drops below 6.5 mg/L for all readings in the last 10 minutes.

 

    1. Trigger Action- The trigger action(s) for the alarm is optional and allows the user to specify who will be notified, via email or text message, when the alarm is triggered.
      • The Recipient Type can either be individual emails that are entered in the Recipients box or a user-generated group. A Group can either be selected from previously created groups, or a new group can be added.
      • The Message gives the group or individuals a summary of what the alarm means, and will be included with the email each time an alarm is triggered.
        • The message box can be expanded by clicking on the diagonal lines in the lower right hand corner of the box and dragging them outward.

In the example above, the user would have to create a new group. Each time the alarm was triggered, the message, and the current parameter values that triggered the alarm will be included within the email.

 

    1. Reset Conditions- The condition(s) required to reset the alarm can be entered in this section. Resetting the alarm is required for it to be triggered in the future, so ensure that the reset conditions match what will occur in the field.
      • The reset parameters are the same as the trigger parameters.

In this example, the user has set an alarm that is reset when the temperature is less than 30 degrees Celsius AND the dissolved oxygen concentration rises above 6.5 mg/L for all readings in the last 10 minutes.

 

    1. Reset Action- The reset action, similar to the trigger action, notifies individuals via email when the alarm has been reset.

Each time the alarm was reset the message and the current parameter values that reset the alarm will be included within the email.

 

  1. Ensure to click Save at the lower right corner of the menu to activate the alarm. The user will then be directed to a settings overview page for the alarm where details can be modified as desired.

Alarm Settings Overview page.

 

  1. At this time, the alarm notifications can be verified by clicking the TEST button in the lower right corner of the overview menu.

Test Alarm confirmation.

 

Alarm Test success notification.

 

Test notifications will display Test in the email subject line and have a default parameter value of 0.0

 

  1. All configured alarms and alerts, including their status and last trigger times, are listed under the Admin|Alarms/Alerts section of the project page.

Project Alarms/Alerts summary.

 

Review Alarms/Quick Alerts

All registered Quick Alerts for a project are listed under the Admin|Alarms section of the WQData LIVE project page.

 

Active Quick Alerts displayed under the Admin|Alarms section of WQData LIVE.

 

 

Remove Alarms/Quick Alerts

Established Quick Alerts can be removed in one of two ways:

 

  1. By selecting the trash can icon below the Action header of the Admin|Alarm Quick Alert list.

Remove Quick Alert.

 

  1. By clicking the unsubscription link posted in the bottom of any Quick Alert notification email.

Select the unsubscribe link in any Quick Alert email.