If an update to iChart fails within iChart, try clearing the Internet Explorer cache and then updating again:

1. Open Internet Explorer.

2. Locate Internet Options. It may be located under a settingsĀ  wheel or simply denoted as “Options” or “Internet Options”.

3. Open Internet Options and navigate to the General tab.


Internet Options click delete

Figure 1: Internet Options window | Click Delete under “Browsing history”


4. Click Delete under “Browsing history”. The Delete Browsing History window will appear.


delete browsing history window internet explorer

Figure 2: Delete Browsing History window | Check “Temporary Internet files”

5. Check “Temporary Internet files”.

6. Click Delete – this clears the Internet Explorer cache.

7. Try Updating iChart again.

REV: 13J11

Leave a Reply

Your email address will not be published. Required fields are marked *