Knowledge
Base
XP Mode does not see device
When using Windows XP Mode to operate micor-T software on a Windows 7 computer, the COM port must be attached to the virtual machine before use.
1. Launch the virtual machine.
2. Insert the micro-T USB reader into the computer.
3. Select USB from the virtual machine menu.
Figure 1: Attach Device to Virtual Machine
4. Click on Unidentified Device to attach the port to the virtual machine as opposed to the main computer.
- Note that if more than one Unidentified Device is shown, select the bottom one first. If this is not the correct device please try the other options until the 1 Wire Device is found.
5. Install the driver according to the following article. Installing micro-T Driver
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NexSens strives to provide a rich database of FAQs and troubleshooting guides. If you don't find what you're looking for, though, or if you need additional support to resolve an issue, please contact a tech support representative using the option to the right.