How Old Are my iButton Data Loggers?

    To tell how old your iButtons are, look at the serial number. The first two digits of the serial number are the year in which it was manufactured. The second two digits are the week within that year that the sensor was manufactured.   REV: 13G29

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    Why is the Report not Updated When I Click Interrogate?

    The Auto Report function is set to coincide with the auto-interrogation schedule. When a forced interrogation occurs by clicking interrogate, the report is not updated until the next scheduled auto-interrogation. Solution: To force the report to update, check and uncheck the “Summary” box in the report toolbar.   REV: 13G29

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    Why Does my iChart Serial Number not Work on a New Computer?

    The iChart software serial number is generated based on a signature that is unique to each computer and user. Since the signatures for the old computer and new computer are different, the iChart serial number for the old computer does not work on the new computer. 1. Open iChart without a current project 2. From the […]

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    What can I do if iChart Stops Automatically Collecting Data?

    If iChart software can still communicate with the sensor(s), then the most likely problem is that the sample and log intervals have been reset to zero. The Sample Interval is how often the sensor takes a reading. The Log Interval is how often that reading is sent to iChart to be recorded. If there are multiple samples […]

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    How do I Unregister iChart Software?

    It may be necessary to unregister iChart for various reasons. 1. Open iChart without a current project. 2. Press <Ctrl>+<Alt>+u simultaneously. 3. Choose Yes to unregister iChart.   Note: If iChart was registered by a different Windows user an error message may appear that indicates the unregistration failed. If this occurs, you will need to log into the user […]

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    How do I See Headers in iChart’s Data Replication File?

    iChart software will always save data in iChart database files located in C:Program FilesNexsensiChart6Users <iChart database file name>. Enabling Data Replication allows users to duplicate the data in another location and format, such as .csv or .xml. The Include header feature is used to display the header information in the file when duplicating data. 1. […]

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