Why Does my iChart Serial Number not Work on a New Computer?

    The iChart software serial number is generated based on a signature that is unique to each computer and user. Since the signatures for the old computer and new computer are different, the iChart serial number for the old computer does not work on the new computer. 1. Open iChart without a current project 2. From the […]

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    What can I do if iChart Stops Automatically Collecting Data?

    If iChart software can still communicate with the sensor(s), then the most likely problem is that the sample and log intervals have been reset to zero. The Sample Interval is how often the sensor takes a reading. The Log Interval is how often that reading is sent to iChart to be recorded. If there are multiple samples […]

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    How do I Unregister iChart Software?

    It may be necessary to unregister iChart for various reasons. 1. Open iChart without a current project. 2. Press <Ctrl>+<Alt>+u simultaneously. 3. Choose Yes to unregister iChart.   Note: If iChart was registered by a different Windows user an error message may appear that indicates the unregistration failed. If this occurs, you will need to log into the user […]

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    How do I See Headers in iChart’s Data Replication File?

    iChart software will always save data in iChart database files located in C:Program FilesNexsensiChart6Users <iChart database file name>. Enabling Data Replication allows users to duplicate the data in another location and format, such as .csv or .xml. The Include header feature is used to display the header information in the file when duplicating data. 1. […]

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    How do I Change the 12-hour Clock to a 24-hour Clock in iChart?

    By default, iChart software displays time in the 12 hour AM/PM format. It can be changed to the 24 hour format by way of editing the initiation (.INI) file. 1. Close iChart. 2. Open C:Program FilesNexSensiChart6ICHART.INI   3. Search for [Graph] within the text.   4. Add the following lines below the line [Graph]: DateTimeFmtShort=”%m/%d/%y %H:%M” […]

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    How Can I Create a Desktop Shortcut for my Project in iChart?

    When NexSens iChart software is opened using a desktop icon, a dialogue box appears with options for opening with or without a project. Shortcuts can be created to open specified projects. 1. Open iChart without a current project. 2. From the main menu select Edit | Preferences. 3. Unchecking the “Enable startup dialog” box will stop the startup […]

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